This week we have a great story to share from Nick, one of our customers, who got a custom ring made up. He was really kind to write up this detailed testimonial for us. We do often get asked how do I request a custom make, well we say you can request it however you want, but if you ask us for an example, you just have to read the email below that Nick sent us requesting a custom make.
HOW MADTUNGSTEN MANAGED TO PULL OFF A WORK OF ART
A TESTIMONIAL FROM A BLOKE WHO DISCOVERED HE WAS PRETTY FUSSY
This is how it all started……
First of all, my name is Nick. I’m getting married early next year, and am trying to organize my wedding band. Who knew that this whole endeavour was going to be so complex??? We picked out my bride-to-be’s wedding band ages ago, and I just haven’t found anything that really takes my fancy. It seems that it’s me that’s the picky one!
After over two years of being engaged, and the wedding fast approaching, I’ve finally settled on my design, and am in the process of finding some master craftsmen to help me with it. I’ve been looking over your website, and you guys seem to do some awesome rings, so hopefully what I’m proposing is within your scope of work.
So, let’s get down to what I’m after. First things first, have a look at the attachment named “Heartbeat Ring”. This is the overall theme of the ring I’m looking for.
Black on the outside
· My bride-to-be’s ECG (heart beat) laser etched or inscribed on the outside band – without the heart inscribed as the picture shows.
· Metal inside the band
· Inscription on the inside of the band.
I’ve been looking at two of your rings that could serve as the base – the Mystic black, and the Slick black.
I like the idea of the metal inside the band as shown on the mystic black, but i prefer the matte finish as shown on the slick black. I am open to suggestion is to which exterior finish would look better and be more durable with the ECG inscription on the outside.
I hope I have made myself somewhat clear as to what I’m chasing, I’m having a hard time verbalising the picture in my head!
I am currently deployed overseas with the military and have no form of phone communication out here, so unfortunately, all correspondence will have to be done via email.
If you could send your replies to both firstname.lastname@example.org, and email@example.com I would be much obliged, as I don’t always have access to my personal email either! I imagine I would be 4-6 weeks away from placing my order if you are able to craft the ring for me, I still need to get my brides ECG.
I look forward to hearing your thoughts on my idea.
Until I finished typing this email out, I thought that I wasn’t really a fussy sort of bloke. Looking over my request – I thought I would be asking the impossible. I wanted something completely custom, from the middle of the ocean, half a world away, with no communication methods except email (I’m a sailor in the Navy).
Over the following three months, the team at MadTungsten worked with me tirelessly to design a completely one off ring that I absolutely love.
We went through every facet of the ring in detail, design, composition, engraving, etching, sizing etc. They deciphered my pitiful scratching’s in MS paint, and used their expertise to work out what was best for me.
After I the rush of the wedding and the honeymoon, I reviewed my correspondence with these guys, and had to come back to write them a testimonial.
I’ve never bought another wedding band before (thankfully), but what I can attest to is that this team of people have displayed a passion for their work with the utmost professionalism, and I will be forever grateful for the stunning work of art they have created for me (at a fee so reasonable I was stunned).
I’ve attached some timeline photos for you all to enjoy.
Thanks again to the crew at MadTungsten!
Thank you Nick for that wonderful story and sharing those lovely photos, here’s wishing you two the very best.